Delhi is introducing a “smart” way to track its roadwork. The city’s Public Works Department (PWD) is now installing QR codes on display boards along newly repaired or repaved roads. This initiative aims to make the government more open and give residents a simple way to report problems. Once fully installed, these codes will be visible at bus stops, major junctions, and busy street corners. The PWD is expected to finish the installation within a week of finishing any road project. A standard design will be used so people can easily recognise them.
How the System Works
When you scan the code with your smartphone, it opens a webpage filled with facts about that specific stretch of road, reported NDTV. You can instantly see:
- Project Details: The road’s name, its exact length, and the date the work ended.
- Costs: The total amount of public money spent on the project.
- Accountability: The name of the building company and the specific agency in charge.
- The Guarantee: How long the builder is legally required to fix any new cracks or holes for free.
Citizen Power
The most important part of this project is the feedback tool. If a person notices a road with poor maintenance or a pothole, they can use the same link attached nearby to file a complaint or share their suggestions. PWD Minister Parvesh Verma stated that the move will create a smooth connection between the government and the people. It ensures that officials listen and take action quickly.
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Ensuring Quality
To make sure the system stays reliable, the government has set strict rules. Local offices must submit reports within ten days of a project’s completion to prove the boards are up. Teams will also carry out regular checks to ensure the QR codes stay functional and the information remains accurate.
